Most insurance plans are accepted, including Medicare and Medicaid; however, the following list of providers is subject to change. To confirm coverage and ensure Sheltering Arms Institute is in your network, we recommend contacting your insurance carrier directly by calling the phone number or visiting the website listed on your insurance card. If we can offer assistance in assessing your coverage, please contact our billing department at (804) 272-3171. For inpatient physical rehabilitation services: Medicare does not require pre-approval; however, some Medicare replacement plans and commercial insurances require pre-approval to ensure that your stay is covered. Our clinical referral liaisons will work with you and your caregiver(s) to confirm insurance coverage when planning your stay. Insurance Plans Currently Accepted: Aetna Anthem Cigna Department of Labor First Health (TPA) Humana Molina Healthcare Medcost (VHN) Medicaid Medicare Multi Plan (TPA)* PHCS (TPA)* Sentara Tricare Veterans CCN *Sheltering Arms Institute may be able to work on single-case agreements with these insurance providers; therefore, they are accepted on a case-by-case basis. Due to a participation change between UnitedHealthcare and Sheltering Arms Institute, UnitedHealthcare and its subsidiaries listed below are not covered for services provided by Sheltering Arms Institute effective October 1, 2023. Please call the phone number listed on your insurance card or visit www.uhc.com/contact-us to speak with a UnitedHealthcare representative to inquire about participating providers in the area. Please note: this contractual change impacts inpatient and outpatient therapy services and excludes outpatient psychology services provided by Sheltering Arms Physical Rehabilitation Associates. AARP Medicare Complete Optum UHC Medicare Advantage UnitedHealthcare UnitedHealthcare Medicaid Access Machine-Readable Files
