Volunteer opportunities at Sheltering Arms Institute

Volunteer experiences for individuals of all ages who are seeking a way to give back to others and their community.

VOLUNTEERING AT SHELTERING ARMS INSTITUTE

Help us, help others

Sheltering Arms Institute offers a variety of volunteer roles to assist our team members in providing quality service and showing compassion to our patients and their families.

Volunteer locations

From our inpatient rehabilitation hospital to our outpatient centers throughout Central Virginia, volunteer roles are available at multiple Sheltering Arms Institute locations.

Volunteer roles

A variety of volunteer roles have been designed to provide individuals an opportunity to make a meaningful contribution to our community

Scribble Squad

Bring joy, comfort, and encouragement to patients by writing personalized greeting cards. You will process team member requests to create meaningful connections during their hospital stays and as we continue to support our patients and families at home.

Apply now

Patient Ambassador

As a Patient Ambassador, you play a vital role in creating a welcoming, supportive environment for patients, families, visitors, and team members. This volunteer role focuses on enhancing the patient experience by helping remove barriers to care and supporting the emotional and social needs of those we serve.

Apply now

Front Desk / Wayfinding

As a Front Desk Greeter & Wayfinder, you serve as a welcoming presence for everyone entering the facility. This role is essential in helping patients, visitors, and team members feel supported, informed, and at ease by providing directions, assistance, and friendly guidance throughout the building.

Mealtime Feeding Assistant

As a Mealtime Feeding Assistant, you play an important role in supporting patient care by assisting patients with their meals as directed by the nursing team. Volunteers in this role provide compassionate, attentive support during mealtimes while helping create a calm and positive experience for patients.

Apply now

Hospital Tour Guide

As a Hospital Tour Guide, you play an important role in welcoming patients, families, and caregivers to SAI by providing a warm, informative, and engaging tour experience that helps perspective patients and families make the best decision for their recovery journey. Tour Guides follow a structured tour script to highlight key features of SAI.

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Dream Team

Are you a compassionate, people-person looking to make a meaningful difference? As part of the Dream Team, you will enhance the inpatient experience by helping patients prepare for a peaceful night’s sleep. You will make sure they have essentials within reach, provide companionship, teach patients how to use the technology in their room, share activities and communicate needs to the nursing teams. The role is ideal for those available in the early evening who want to work directly with patients and families.

Apply now

Fitness and Recreation Therapy Group Assistant

As a Fitness & Recreation Therapy Group Assistant, volunteers support Exercise Physiologists and Recreation Therapists by helping deliver safe, engaging, and meaningful group activities. This role is idea for individuals who enjoy teamwork, wellness-focused environments, and making a positive impact on patient recovery and well-being.

Apply now

Volunteer requirements

At Sheltering Arms Institute, volunteers are part of our team and are held to the same standards as our employees. Below are the general requirements to serve in a volunteer role at Sheltering Arms Institute.

  • Be at least 18 years old, or 16 years old to participate in VolunTeen program
  • Commit to volunteering 2-3 hours per week for at least a year, totaling 100 hours
  • Be willing to follow the hospital’s appearance standards and all policies and procedures
  • Provide proof of immunizations for measles, mumps, and rubella (MMR) and varicella (chickenpox); flu (if volunteering between October 1 and April 30); a tuberculosis (TB) test and assessment; and COVID
  • Complete and submit an application
  • Pass a background check
  • View a pre-recorded volunteer orientation presentation
  • Meet with a member of the volunteer services department to participate in a skills-matching conversation
  • Complete compliance and HIPAA training

Volunteers are the heart of our mission. They are a priceless gift to our patients, families, and team members—offering their time, compassion, and care with incredible generosity. Their presence brings comfort, connection, and joy to those we serve. Whether it's offering a warm smile, a listening ear, or a helping hand, our volunteers make a lasting impact every day. We are deeply grateful for their selfless dedication—and we’re always excited to welcome more compassionate individuals to our volunteer family.

Volunteer FAQs

Here are some things to consider before applying to volunteer: 

Hospital Environment:

  • Am I comfortable interacting with individuals from a variety of backgrounds who are in the healthcare environment for a variety of reasons?
  • Am I comfortable interacting with patients, guests, and team members while respecting boundaries and maintaining confidentiality?
  • Am I comfortable offering support that is respectful of those with different perspectives or beliefs and not personal in nature?

Commitment:

  • Am I able to commit to volunteering for a weekly shift for a year or longer?
  • In addition to my important work, family, and other obligations, will I be able to regularly volunteer with Sheltering Arms Institute?

Regulatory Requirements:

  • Am I willing to submit the information required (including Social Security Number) for completing the appropriate background clearances?
  • Am I willing to complete an initial health screening that will include two tuberculosis skin tests and verifying certain immunities? (This process can require multiple trips to our health office during daytime business hours or be done through an outside provider at your own expense.)
  • Am I willing to receive a seasonal (annual) flu vaccine?
  • Am I willing to provide proof of having received the COVID vaccine?
  • Am I willing to complete an initial orientation, and ongoing regular training, as requested?
  • Must be at least 18 years old, or 16 years old to participate in VolunTeen program
  • Commit to volunteering 2-3 hours per week for at least a year, totaling 100 hours
  • Be willing to follow the hospital’s appearance standards and all policies and procedures
  • Provide proof of immunizations for: 
    • Measles, mumps & rubella (MMR) and varicella (chickenpox)
    • Flu (if volunteering between October 1 and April 30)
    • Tuberculosis (TB) test and assessment 
    • COVID
  • Complete and submit an application
  • Pass a background check
  • View a pre-recorded volunteer orientation presentation
  • Meet with a member of the volunteer services department to participate in a skills-matching conversation
  • Complete compliance and HIPAA training

Most volunteer assignments require a weekly commitment of 2-3 hours; however, we understand some volunteer shifts may be missed for major holidays, official college/university breaks and closings, and other circumstances.

It may take 2-3 weeks to complete the health screening, orientation, and background check before you’re ready to serve in a volunteer role. Volunteer services will guide you through those steps once a placement has been confirmed.

For the safety of our patients, visitors, volunteers, and team members, we follow infection prevention policies of Sheltering Arms Institute, which are based on guidelines issued by the Centers for Disease Control and Prevention.

Yes, some units do need help in the evenings or on weekends. Those opportunities are very popular, and volunteer services will share what positions and shifts are available upon applying.

If you aren’t feeling well, please stay home to take care of yourself and help us protect our patients and team members. Please follow the instructions given by volunteer services and/or your assignment supervisor to remove yourself from the schedule or contact us as soon as possible.

Yes, as long as you remain in good standing, you are welcome to continue serving in a volunteer capacity at Sheltering Arms Institute. You will be required to complete annual education requirements and receive an annual flu vaccine. There may be additional annual, periodic, or one-time requirements depending on the volunteer program and/or volunteer assignment.

We want all of our volunteers to find their assignments meaningful and enjoyable. If you are not satisfied, please speak with volunteer services to remedy the problem or help you find another area.

Start your Journey

Learn more about volunteering at Sheltering Arms Institute