Becoming a Patient

Welcome! It is our pleasure to serve you. We look forward to helping you achieve the best recovery possible. Prior to arrival, each patient’s case is reviewed by one of our physicians. Your clinical liaison will alert you if and when your case has been approved for admission. If you or your loved one has not yet been assigned a clinical liaison to guide you through the admissions process, please visit our admissions process page to begin your journey.

During your stay at Sheltering Arms Institute, your care will be under the direction of one of our physicians. Your physician will communicate and collaborate with your primary care physician or surgeon as needed.

It is helpful if a responsible family member or friend can come with you upon arrival to provide information during the admission process, especially if communication is difficult for you. If this is not possible, please send a telephone number where this person can be reached.

The list below is intended to help make your stay more effective and comfortable. Our team is available to answer any additional questions you may have. Thank you for choosing Sheltering Arms Institute as your rehabilitation provider.

What to bring

Please label all of your clothing with your name. Do not bring valuables such as jewelry, credit cards and cash to the hospital. Sheltering Arms Institute is not responsible for items that are lost or stolen. Sheltering Arms Institute is a tobacco and vape-free campus (including e-cigarettes and smoking/smokeless types).

  • All medical insurance cards, including Medicare and Medicaid, and a picture ID.
  • A copy of your Advance Directives or Living Will.
  • A list of all medications (over-the-counter medications and herbal supplements) including dosages. Please do not bring your medications with you. If it is necessary to bring home medications, we will alert you and have the pharmacy label them for you.
  • If you use any of the following items, please bring them with you: eyeglasses, contact lenses, hearing aids, dentures, CPAP/BiPAP machines, wheelchair, braces, prostheses, special eating utensils, etc. Bring any containers used to store the items. Please label all assistive devices (walker, cane, wheelchair, etc.) with your name.
  • Washable slacks or sweatpants (3-4 pairs)
  • Shirts/blouses (3-4)
  • Washable sweaters or sweatshirts (2-3)
  • Seasonal outdoor apparel, if applicable
  • Socks (3-4 pairs)
  • Comfortable rubber-soled shoes or sneakers.
  • Sleepwear (pajamas, robe, slippers with rubber or non-slip soles)
  • Special soaps/lotions/bath items
  • Toothbrush/toothpaste and denture care products
  • Razor/shaving cream (electric razor is best)
  • Deodorant and cosmetics
  • Brush/comb


There is a cafeteria for family members and visitors on the first floor. Meals for patients are served in the Sheltering Arms Institute patient dining area. Supervision and instruction are provided as needed.

Meal times are:

  • Breakfast: 8-9 a.m.
  • Lunch: 12-1 p.m.
  • Dinner: 5-6 p.m.