Welcome! It is our pleasure to serve you. We look forward to helping you achieve the best recovery possible. Prior to arrival, each patient’s case is reviewed by one of our physicians. Your clinical referral liaison will alert you if and when your case has been approved for admission. If you or your loved one has not yet been assigned a clinical referral liaison to guide you through the admissions process, please refer to the admissions process section below. During your stay at Sheltering Arms Institute, your care will be under the direction of one of our physicians. Your physician will communicate and collaborate with your primary care physician or surgeon as needed. It is helpful if a responsible family member or friend can come with you upon arrival to provide information during the admission process, especially if communication is difficult for you. If this is not possible, please send a telephone number where this person can be reached.